What to expect when you order
Pinball and Arcade Machines
Pinball machines, arcade games, and other amusement equipment orders are shipped LTL (less-than-truckload) with a freight carrier. It will be palletized and arrive on an 18 wheeler. If a smaller truck or liftgate is required, please let us know after placing an order. The driver will place the pallet in a desirable location that is nearby and accessible by pallet jack.
Once your machine is ready, our carrier will pick it up from our warehouse facility.
A representative from our delivery service will contact you 24 hours before the delivery to set up an appointment time that works best for you.
On the scheduled delivery day, a two-man crew will arrive with your machine. They’ll provide white glove delivery, which includes unboxing, attaching the legs, and placing the machine in your desired location.
If your preferred location requires the crew to move the machine upstairs, please note that an extra charge will apply.
What to expect when you order
Accessories
Orders that do not include a large machine will ship via common carrier (Fedex, UPS, etc.). All items are shipped together, regardless of what all is ordered.
So if you order a pinball machine and some accessories in one order, everything will arrive together on the same truck.
Once your machine is ready, our carrier will pick it up from our warehouse facility.
Once a shipping label has been created, you will receive a notification containing a tracking number so that you can easily monitor the status of your delivery.